We’re looking for an Account Executive to join our growing Account team.
*If you’re interested, send your resume to careers@theescapepodagency.com*
About Us:
At the Escape Pod, we don’t claim to do a million things just OK. We do four things brilliantly: Strategy, Creative, Production, and Partnership. We help clients escape from predictable to, well, not. We help clients escape from the crowded space to the white space. We help clients escape the old school notion of ‘bossy agencies’ to a world of empathetic partnership. We’re a 2-time winner of AdAge’s Small Agency of the Year Award and in 2022 we are the first agency ever to host the Small Agency Conference and Awards in our office.
About the Role:
The Account Executive is responsible for overseeing and tracking the completion of daily project tasks and deliverables consistently across various work streams. They demonstrate a strong understanding of the client’s business, competitive set and provide recommendations to the SAE, Supervisor and Director roles on challenges and opportunities. They are responsible for the executional excellence in the delivery of client deliverables ranging from status documents to campaign reports. This person will be responsible for leading small to medium sized projects with oversight from their Account lead.
They should be an energetic team member and active proponents of all client partnerships within the agency, and participate in any external cross-functional teams, as a key component of this role is translating strategy to execution and being ultra-responsive. Financial responsibilities include monthly billing for the agency, forecasting and updating clients on monthly billing and burn reports. Candidates must be prepared for a fast-paced work environment, comfortable speaking and leading/supporting client calls along with quick decision making.
What You’ll Do:
- Participates in leading the day-to-day management of the account including communicating with clients, internal teams and supervisors
- Manages client expectations well
- Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
- Excellent project management skills and shares information proactively and efficiently internally and among client teams. Ensuring operational excellence on accounts responsibilities
- Ability to think critically and solve problems with a go-getter attitude
- Proactive agency thought leadership around areas of interest and new opportunities
- Co-leads in key client meetings:
- Status meetings
- Brand/project briefings
- Cross-agency partner meetings
- Client presentations
- Experience with social media including working cross functionally with strategy and creative teams
- Financial management responsibilities include forecasting and billing, creating monthly billing & burn spreadsheets with clients as well as contribute to QBRs and Account Reviews
- Contributes to a rewarding and engaging corporate culture
- Motivates cross-functional teamwork and collaboration towards elevating the bar and delivering business-based marketing with flawless execution and client satisfaction
- Able to handle integrated campaigns of small volume/complex/diverse projects
- Supports team members and provides inputs/recommendations to account team
- Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk – know when to solve and when to elevate
What You’ll Bring:
- Positive attitude and a solution oriented mindset
- Confident approach to business management and client services
- Proactivity to develop and present recommendations that drive smart strategy and innovation for clients business
- High level of curiosity by bringing POVs to team/client and contributing to thought leadership
- Demonstrates confident presentation skills (written and oral)
- An expert in brands, campaigns and the advertising business in general
- Proven ability to work at all levels and able to pay close attention to the details
- Minimum 2-3 years of overall business experience with a majority of experience in marketing role, preferably at an advertising or media agency, or client-side internal team
Additional Information:
This position description should not be regarded as a complete statement of tasks performed by incumbents of this position. It should be recognized, therefore, that employees may be asked to perform job-related duties beyond those outlined here-in.
The Escape Pod is an equal opportunity employer. We do not discriminate based on sex, gender identity, race, color, national origin, religion, sexual orientation, disabilities or any other protected basis because we believe the best and brightest come from all walks of life. We aspire to foster a community in which diversity is valued in both our employees and our ideas.
